ZYPREXA RELPREVV Patient Care Program

Eli Lilly and Company (“Lilly”, “we”, “us” or “our”) respects the privacy of visitors to our websites, and as a result, we have developed this Website Privacy Statement. United BioSource Corporation (“UBC”) has been contracted to collect and analyze data on behalf of Lilly for the ZYPREXA RELPREVV patient care program.


This Website Privacy Statement is provided by Lilly to all visitors (“you” or “your”) who use the publicly available pages of the ZYPREXA RELPREVV Patient Care Program Website located at https://www.zyprexarelprevvprogram.com/ (the “Site”) and Authorized Users of the Patient Care Program Website. “Authorized Users” are eligible Prescribers, Healthcare Facilities and Pharmacy Service Providers. “Prescribers” include physicians, physician’s assistants, nurse practitioners, and pharmacists. “Healthcare Facility” means a healthcare facility administering and/or monitoring injections of ZYPREXA RELPREVV. “Pharmacy Service Provider” means any retail pharmacy, hospital pharmacy, physician, or properly licensed healthcare facility that can order for and deliver ZYPREXA RELPREVV to a healthcare professional in accordance with their agreement to implement all relevant requirements of the ZYPREXA RELPREVV Patient Care Program. The “Patient Care Program Website” is an Authorized User-only portal available through the Site which enables Authorized Users to prescribe ZYPREXA RELPREVV.

CONSENT TO PROCESSING IN THE UNITED STATES AND ELSEWHERE. This site is owned and operated by Lilly in the United States, but the information you provide may be accessible to our affiliates, vendors and suppliers in other countries. If you are visiting this site from a country other than the United States, information collected from you on this site will be transferred outside of your country. The level of legal protection for Personal Information is not the same in all countries; however, we will take reasonable efforts and security measures as described in this Privacy Statement in an effort to keep your information secure.

PROCESSING OF PERSONAL INFORMATION ORIGINATING IN THE EU/EEA AND SWITZERLAND. In addition to its internal global privacy policies, Lilly and its affiliates in the U.S. adhere to the U.S.-EU Privacy Shield Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Information from the European Union (EU), European Economic Area (EEA) and Switzerland. Lilly may share your information collected on this site with its affiliates in the U.S. If you are a resident of an EU or EEA member country or Switzerland, see the Lilly Privacy Shield and Safe Harbor Notice available at https://www.lilly.com/privacy.aspx for more information about how Lilly and its affiliates in the U.S. process your information.

By using this site, you consent to the collection, storage and processing of your information in the United States and in any country to which we may transfer your information in the course of our business operations.

Information We Collect

Information Routinely Collected by Our Website Technology
When you visit the Site, and during your interactions with the Site, we may collect Non-Personal Information from you. "Non-Personal Information" means a data element or collection of data elements that by itself cannot ordinarily be associated with a specific individual. Non-Personal Information includes by way of example but not limitation, the Internet browser or computer operating system you are using, your navigation of the Site including the pages of the Site that you access, the amount of time spent on various portions of the Site, the length and dates of your visits to the Site, and certain Site data captured through your interactions with the Site and other sites. Non-Personal Information may include information provided by you through the Site or otherwise (e.g., through a third-party site) that is not Personal Information or Health Information. Certain Non-Personal Information may be collected on an aggregated, anonymous basis through web server logs, cookies, ad servers, tracking pixels, web beacons, and similar Internet tracking devices (collectively “Tracking Mechanisms”). Web servers automatically collect Non-Personal Information, with your IP address, when you request pages of the Site or other sites. Based on certain interactions with the Site, third-party sites, mailings, other communications with us, and/or our system configurations, certain Non-Personal Information may be associated with your Personal Information such that your Non-Personal Information is identifiable with you.

Information You Voluntarily Provide
You may visit most areas of this website without providing directly identifiable Personal Information or revealing your identity. However, in some cases you may choose to voluntarily provide Personal Information via this website in order to register for, or request, additional information or services, including obtaining access to the Patient care program website. In such cases, we will collect information that can identify you, such as your name, address, telephone, number, email address, and other similar information (“Personal Information”).

Registration. Registration is optional; however, Authorized Users are provided access to the Patient Care Program Website and to information and online services not provided on the public website, as well as the ability to login to the Patient Care Program Website when revisiting the Site. The Personal Information you disclose to us during registration and in connection with the Patient Care Program Website is provided strictly on a voluntary basis. We may also collect Non-Personal Information during the registration process as described above. You may register on the Patient Care Program Website by filling out a form and submit it to us online or otherwise. You will need to provide certain Personal Information including first name, last name, and/or email address to register.

The type of access and services offered through the Patient Care Program Website may depend on whether you have registered as a Prescriber, a Healthcare Facility, or a Pharmacy Service Provider.

When you become an Authorized User, you may be asked to provide us with the Personal Information and/or Health Information of one or more patients with their consent, on whose behalf you are assisting in their care by a Healthcare Facility or a Pharmacy Service Provider, or patients that you are treating. After you login to the Patient care program website, you may be able to view certain Personal Information and Health Information of your patients, and use other services the Patient Care Program Website may offer. The term “Health Information” means any information, in any form, related to the past, present, or future health or medical status, condition, or treatment of a person, including, by way of example, but not limitation, names of doctors, health conditions, medicines, and/or prescription information and history.

How We Use Your Information
We may also use your Personal Information to contact you and/or provide you with general health information (like information on certain health conditions) as well as information on our products and services. We may enhance or merge your information with other data we may have about you as well as with data obtained from third parties for the same purposes. Web Beacons. Our websites may use Web Beacons (sometimes called single-pixel GIFS) to generate web log information. Web log, IP Address and other Information routinely collected by our webservers in connection with your visit to this website will be used to better understand your needs and general user traffic patterns, and to improve our websites and services. We may enhance or merge this information with other data we may have about you as well as with data obtained from third parties for the same purposes. We also may use your IP address to personalize content provided on the website. We may retain IP addresses, and we may retain them together with your Personal Information.

Information routinely collected may also be stored in databases owned and maintained by Lilly or its agents, contractors, and business partners. Lilly retains their respective rights to these databases and the information contained in them.

Cookies. Our webservers can detect whether you have Cookies on your computer. It is possible that a Cookie may contain information that could be deemed identifiable. We may use the data we obtain through the use of cookies to customize your site experience by anticipating the information and services that may be of interest to you. We also analyze the information collected with cookie technology to help us improve the functioning of our site by monitoring traffic in popular areas and to modify the services and information we provide to meet customer demand. We may link the clickstream data available to us through the use of cookies to Personal Information that you may choose to provide elsewhere on our websites. We use the information we collect through the use of cookies for our business purposes, including operation of our site, as well as research and product analyses to help us better market our products. Most web browsers automatically accept Cookies but allow you to modify your browser setting to block them. If you reject Cookies, however, functionality of the site may be limited, and you may not be able to take advantage of many of the site’s features. There are different methods for viewing and deleting cookies set on your machine, depending on the browser you are using. We recommend you visit the website of your web browser, where you should be able to find this information, or you can visit a site such as http://www.aboutcookies.org/default.aspx. Some mobile devices store cookies not only in areas connected to the web browsers but also in an app-specific area, so you may have to check your app settings options to determine how to manage or delete cookies stored in these other areas.

Third-Party Cookies and Advertising. We may partner with third party ad networks to manage our advertising on other sites. Our ad network partners use cookies and Web beacons to collect non-personally identifiable information about your activities on this and other websites to provide you targeted advertising based upon your interests. If you would like to opt-out of, or manage, cookies used for targeted advertising, you may do so by following the options provided by the Network Advertising Initiative at: http://www.networkadvertising.org/choices and the Digital Advertising Alliance at: http://www.aboutads.info/choices/. Please note that opting out of receiving targeted ads will not prevent you from being served advertisements generally.

Digital Analytics. We may analyze Non-Personal Information in the aggregate to study outcomes, costs, and provider profiles. These studies may generate Aggregate Data (described below) which we may utilize for a variety of purposes.

We may perform statistical analyses of the traffic patterns, Site usage, and behaviors associated with the Site. We may use these analyses to generate Aggregate Data from the original Non-Personal Information. We may combine, separate, aggregate, or otherwise parse and process Non-Personal Information. The parsing and processing of such information may generate Aggregate Data. “Aggregate Data” is summary level data, such as the number of web visitors in a specific geographic area. Aggregate Data does not contain information that can be used to identify or contact you, such as your name, address, telephone number or e-mail address, and does not reflect the original form of the Non-Personal Information collected from you.

Analytics. UBC may use certain in-house or third-party functionality to analyze your communications with us and interactions with the Site. The analysis enables us to monitor the services that we provide so that we can improve the services provided to you. These third parties will be required to protect any Personal Information in a manner consistent with this Privacy Statement. Other analytics capabilities are reflected in the description of Non-Personal Information.

Sharing Your Information
We may share the information we collect through this website with our employees, agents, contractors or partners in connection with services that these individuals or entities perform for or with us. These agents, contractors or partners are restricted from using this data in any way other than to perform these services. Lilly expects our employees and partners to maintain the trust placed in us by those who provide us with information by using reasonable administrative, technical and physical safeguards. Lilly and UBC reserve the right to share information to respond to duly authorized information requests of governmental authorities or where required by law. Lilly may share certain Personal Information and Health Information collected by UBC on the Site with the U.S. Food and Drug Administration. In some circumstances, such as where national, state or company security is at issue, Lilly and UBC reserve the right to share our entire database of visitors and customers, and the associated Personal Information and other data we may have with appropriate governmental authorities.

We may also provide information to a third party in connection with the sale, assignment, or other transfer of the business of this website to which the information relates, in which case we will require any such buyer to agree to treat information in accordance with this Privacy Statement.

Do Not Track
Some web browsers may transmit "do-not-track" signals to websites with which the browser communicates. Our Site does not respond to web browser “do not track” signals and similar mechanisms. However, you may control certain Tracking Mechanisms as described above.

Data Security
We are committed to protecting the privacy and security of this Site. We take reasonable technical and procedural precautions to protect the information received by us. Our Internet infrastructure is protected using industry recognized commercial security products, including current encryption technology, and best practice procedures for maintenance of the website. In addition, our infrastructure is monitored 24 hours a day, seven days a week.

No method of transmission over the Internet or storage of data on an Internet server is 100% secure. Although we use commercially acceptable and reasonable precautions to protect your information, we do not guarantee its absolute security.

This site is not intended for, or designed to attract, individuals under the age of 18. We do not knowingly collect Personal Information from any person under the age of 18.

More Information

Links to Other Websites
As a convenience to our visitors, our websites may contain links to a number of sites owned and operated by third parties that we believe may offer useful information. The policies and procedures we describe here do not apply to those sites. Lilly or UBC is not responsible for the collection or use of information at any third party sites. We suggest contacting those sites directly for information on their privacy, security, data collection, and distribution policies.

California Privacy Rights
Your Privacy Rights: California Civil Code Section 1798.83 entitles California residents who have an established business relationship with Lilly to request information regarding Lilly’s disclosure of certain Personal Information to third parties for their direct marketing purposes. To make a request for such information, you may contact us in writing to: ZYPREXA RELPREVV Patient Care Program Coordinating Center at 200 Pinecrest Plaza, Morgantown, WV 26505 or you may call 877-772-9390

Changes to Our Privacy Practices
We may update this Privacy Statement from time to time. When we do update it, for your convenience, we will make the updated statement available on this page. We will always handle your Personal Information in accordance with the Privacy Statement in effect at the time it was collected. We will not make any materially different use your Personal Information unless we notify you and give you an opportunity to object.

Choices and Questions
If you voluntarily provide us with Personal Information on this website and later decide to opt-out of this decision, you may write to the ZYPREXA RELPREVV Patient Care Program Coordinating Center at 200 Pinecrest Plaza, Morgantown, WV 26505 or you may call 877-772-9390.

If you are receiving commercial emails from us you may write to the address below or follow the opt-out instructions on those emails.

Please note that you may continue to receive materials while we are updating our lists. You can correct or update your Personal Information at any time by contacting the ZYPREXA RELPREVV Patient Care Program Coordinating Center. If you have any other questions or comments about this Privacy Statement please contact us by writing to: ZYPREXA RELPREVV Patient Care Program Coordinating Center at 200 Pinecrest Plaza, Morgantown, WV 26505 or you may call 877-772-9390.

Updated [09Dec2016]

Please see Prescribing Information for full details about the risks of ZYPREXA RELPREVV, including Boxed Warnings.

This site is intended for U.S. residents age 18 and over.
For more information about ZYPREXA RELPREVV, contact your doctor or other healthcare professional.